Related links
Ricky Johnston names metrics that every design team should track to show value. Useful when a design lead wants a starter set of UX metrics for the team.
microsoftdesign metricsmetricsuxreporting
Patrizia Bertini revives the input/output/outcome model (Leontiev) and applies it to design: inputs = invested, outputs = produced, outcomes = long-term business value. Useful when design leaders struggle to show team impact in business terms.
design leadershipoutcomesframeworkdesign metricsleontiev
Jenny Chang sets a success metric for each design at Amplitude, so the team celebrates hitting the metric, not shipping. Useful when design teams want a habit that ties every project to a measurable success bar.
workflowsdesign metricsamplitudesuccess metricsproxy metrics