Related links
Ricky Johnston names metrics that every design team should track to show value. Useful when a design lead wants a starter set of UX metrics for the team.
microsoftdesign metricsmetricsuxreporting
Reddit r/UXDesign thread debates what metrics a product or UX designer should actually own. Useful when a designer wants real-talk perspectives before agreeing to KPIs in a review.
design ownershipux metricsmeasurementredditreviews
Patrizia Bertini revives the input/output/outcome model (Leontiev) and applies it to design: inputs = invested, outputs = produced, outcomes = long-term business value. Useful when design leaders struggle to show team impact in business terms.
design leadershipoutcomesframeworkdesign metricsleontiev