Design Under Pressure, June 6, 2025

FEATURED GLARE PAGE



The new Effort UX metric in Glare is inspired by the proven Customer Effort Score (CES) method. 

It uses the same formula to measure how easy or frustrating it is for users to complete important tasks in your product or website. By asking users to rate the effort involved, you get a clear signal of where your design creates friction.

Low scores show areas that feel hard to use, while high scores point to smooth, easy interactions that reduce the mental and physical effort for users.

Let us know if you'd like to suggest edits or learn more.

INTERVIEWS


We have the full set of interview clips available this week with Menno Cramer, where we dig into how AI will influence user experience with agents.

→ Check out the interview clips

Join the community for access

LINKEDIN POSTS


In this week's featured Helio post, Karl Wiegers argues that good product design is about balancing tradeoffs. He suggests that designers need to know what matters most to users and the business, then make decisions to deliver the best mix of features, ease of use, and quality. 

You can’t make everything perfect, as improving one part often hurts another.

Read more: Smart tradeoffs lead to better design.

BRYAN’S LINKEDIN POSTS


Along a user journey, teams often face a tradeoff: should we focus on how it looks or how it works? The answer usually depends on who’s making the call…and what they value.

Learn more about how attitudinal and behavioral UX metrics together.

→ Great design feels right and works well

WEBINAR REPLAY

Watch our latest webinar, 'Using UX Metrics to Drive Better Design Decisions,' which is available on LinkedIn for the full replay. 

In this live session, you can see how we use Glare to test and improve mobile navigation, homepage visuals, and forms.

→ Watch Bryan present now

GLARE FORUM

Nathalie Smith shares an overview of Research Stacks and how to gather UX Metrics within that paradigm.

Nathalie Smith also shares how User Needs are defined in Glare, and how they help define the meaningful attributes a design seeks to fulfill. This is the starting point for aligning UX Metrics to your design initiative.

Join the community for access

GLARE RELEASE NOTES

💎 Glare v0.9.8: Precision & Polish, Enhancing Your Experience!

We’ve focused this release on refining the foundation, making tools easier to use, and helping you get clearer insights faster.

Open source repo- Improved data validation and clearer error messages make the engine more reliable and easier to debug for developers.

Helio (Beta)- Now powered by our latest gem, Helio offers a cleaner survey setup and more flexibility for follow-up questions, helping you gather richer insights.

Glare- Visual content is easier to read with improved image formatting, and we’ve added a new “Effort” metric page to help teams reduce friction in user flows. We also added a new forum to the framework!

Check out the v0.9.8 Release Notes

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