We’re back with another real-world look at UX metrics in action. This time, we’re breaking down an account management page.
See how an ad platform used Success, Comprehension, and Satisfaction to test campaign settings, turning tricky workflows like billing, permissions, and controls into clear signals you can measure.
You’ll also find clips from Pavel Samsonov, who argues that speed isn’t a value unless teams question requirements and solve the right problems. In our featured LinkedIn post, David Theil shares his thoughts on backlogs as outcome guides.
We’ve also released Glare v0.9.9.9.4, with smoother wiki navigation, clearer page naming, and a new free assessment callout.
Dive in and let us know what you think!
Bryan |
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Our next Concept page is live, and it’s all about testing Account Management experiences.
On the Account Management Concept page, we show how an ad platform tested their campaign settings page using a design stack of Success, Comprehension, and Satisfaction. The team wanted to know: can users complete key tasks, understand what each setting does, and walk away feeling good about the experience? This example shows how to break down a complex backend workflow into measurable signals. Whether you’re working on billing, permissions, or campaign controls, this Concept page gives you a clear way to test and improve the moments that matter most.
Want to learn more or suggest edits? Let us know in the forum. |
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Bryan has a great conversation with Pavel Samsonov this week. Pavel argues that speed alone isn’t enough...building faster doesn’t create value if you’re chasing the wrong goals.
What matters is whether your team is learning, questioning requirements, critiquing solutions, and stepping back to ask if you’re even solving the right problem.
Watch the clips and start thinking beyond the screen. |
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LINKEDIN POSTS
We're loving the Helio community!
In this featured post, David Theil emphasizes that most teams misuse the backlog as a giant ticket list, which leads to oversized queues, unclear priorities, and feature-factory thinking with little strategy or value.
Instead, a backlog should be a strategic tool that guides outcomes, keeps teams focused on priorities and user needs, and sparks regular conversations about clarity and direction.
→ Product backlogs fail when they’re used as ticket storage. | | |
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Thanks to all the great authors we linked above in articles: Jim Gulsen, Aaron Gitlin, Murphy Trueman, Jenny Chang, Raj Grover, Ann Conway, Jeanette Fuccella, Maximilian Speicher, PhD, Deborah Ko, PhD, Jacqueline (Jax) Fouche, Waleed Elaghil, David Pereira and Alex Pedicini.
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| BRYAN’S LINKEDIN POSTS
Bryan argues that Design can’t just call itself “user-centric” ...it only sticks when it’s built into how the business operates, linking user needs with business goals.
The real value of design is acting as the connector, using empathy, prototypes, and UX metrics to translate user signals into a common language that sales, engineering, and marketing can rally around. → Design is a connector |
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Watch our latest webinar, 'A Sharper Way To Show Your Design Works,' which is available on LinkedIn for the full replay. In this live session, Bryan showcases how UX metrics cut through opinions and help teams see where designs succeed or fall short... based on user behavior, not guesses!
→ Watch Bryan present now |
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GLARE RELEASE NOTES
💎 Glare Wiki Enhancements |
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We updated our navigation to include drag-n-drop functionality to make it much easier to move pages around.
- We added "Free Assessment" to the nav to let users take an assessment to better understand their org and their organizational gaps.
- We updated our pages from Compare to Focus and from Lead to Show to better communicate Glare's core values.
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We also created a callout at the bottom of all Glare content pages to take the free assessment in order to further increase visibility.
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Check out the v0.9.9.9.4 Release Notes for more details on these updates. Your ongoing support and feedback are invaluable as we continuously strive to enhance and refine Glare. |
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