We’re rolling out something new this week: Concept Pages.
In our concept pages, we show you how to connect user needs to the right UX metrics, Engagement, Comprehension, Success, Sentiment, and Loyalty.
You’ll also find interview clips from Justin Hawkins, who argues that low adoption isn’t a sign of a bad idea, but a clue to fix awareness, accessibility, or value turning flops into wins. This week’s featured LinkedIn posts cover Alexander Pan on balancing features, capabilities, and enablers, plus reflections from Bryan and others on aligning metrics, journeys, and signals to make smarter product decisions.
We’ve also released a Glare update with faster Wiki load times and invalid slug detection to keep content clean and consistent.
Dive in and let us know what sparks something for you.
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We’re launching Concept Pages, starting with a guide on testing landing pages using a focused set of UX metrics.
On the Landing Page Concept, we walk through how to connect user needs to the right metrics, like Engagement, Comprehension, Success, Sentiment, and Loyalty. In this example, we break down a real CRM homepage test and show how each part of the experience was measured, scored, and improved.
These Concept pages are built to help your team see the full picture: what to test, which metrics to use, and how to turn data into design signals. Want to learn more or suggest edits? Let us know in the forum. |
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This week, we’re featuring a set of clips from Justin Hawkins. Justin argues that low adoption is rarely a sign of a bad idea, it’s usually a problem of awareness, accessibility, or value.
He shows that teams can turn flops into wins by talking to users, diagnosing which lever is broken, and making targeted improvements instead of throwing the idea away. Watch the clips and start thinking beyond the screen. |
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| LINKEDIN POSTS
We're loving the Helio community! Alexander Pan argues that great product strategy goes beyond Agile rituals and roadmaps, it’s about balancing features, capabilities, and enablers.
By understanding the difference between what users see, the strengths a product builds, and the behind-the-scenes investments that make progress possible, teams can prioritize better and create products that last. → A strong product strategy balances features, capabilities, and enablers. |
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BRYAN’S LINKEDIN POSTS
Bryan highlights that the customer journey is messy and full of noise, so the real challenge is knowing which actions actually signal progress.
Design signals backed by UX metrics turn those key moments into evidence your team can trust, linking user success to business goals and replacing hunches with clarity. → The customer journey is never a straight line |
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| Watch our latest webinar, 'A Sharper Way To Show Your Design Works,' which is available on LinkedIn for the full replay.
In this live session, Bryan showcases how UX metrics cut through opinions and help teams see where designs succeed or fall short... based on user behavior, not guesses! → Watch Bryan present now |
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GLARE FORUM
Ben asked “Why?” more often than a 12 year old this week, and it’s been a great conversation on the shift in focus in the rise of AI efficiencies in production.
Kevin provides some valuable insights to measuring success, with specific anecdotes from his work with Mazda.
Bryan fleshes out the etymology of a design signal in a way that expresses why they’re difficult to find, why they’re so valuable, and why Glare brings clarity.
Nathalie has gathered more Design Leadership opportunities! Have a look, your next opportunity just might be in there. |
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GLARE RELEASE NOTES
💎 Glare Wiki Enhancements |
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Optimized content load time (almost instantaneous now) by reducing page size and detecting whether or not they have dynamic page reference links.
- Added invalid slug detection to support content creators from creating bad slugs.
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Check out the v0.9.9.9.3 Release Notes for more details on these updates. Your ongoing support and feedback are invaluable as we continuously strive to enhance and refine Glare. |
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